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Frequently Asked Questions

How long does it take to charge my EV?

It will depend from vehicle to vehicle as per the battery size. We deliver the fast charging speed rated 60kW CCS that can charge vehicle like Hyundai kona electric from 20% SOC to 80% SOC in less than 40 mins.

How many EVs can be charged at a time?

We charge one EV at a time.

How does your pricing compared to public charging station or home/office charging station?

Our pricing ranges from Rs 25 to Rs 45 per kWh* or Unit of electricity delivered + convenience + peace of mind + hassle free charging * depends on speed of charging, subscription, etc.

Can you charge any type of electric car?

Our chargers are modular and scalable, can charge any type of electric car (CCS/DC001/GB/T)

How will you charge my EV if I am not available around?

We request you to keep your vehicle's charging flap open when hailing or scheduling. In rare cases, where you feel it would not be safe to keep the flap open, then we might need you to unlock your charging flap and might need your presence for a while.

What is the charging capacity of SOLe Charge?

The SOLe Charge comes with two variants -
- 7.4kW AC Fast SOLe Simple Charge
- SOLe Solar which can be integrated with Solar Panels.

How does the SOLe Solar work?

The SOLe charge is a solar-integrated charger that harnesses solar energy to power electric vehicle charging, reducing dependency on the grid and promoting sustainable charging solutions.

What are the benefits of using the SOLe charge?

Using the SOLe charge offers several benefits, including cost savings on electricity, reduced carbon footprint, and increased energy independence through solar power.

Is the SOLe charge compatible with existing solar panel setups?

Yes, the SOLe charge is designed to integrate seamlessly with existing solar panel setups, making it an ideal choice for solar-powered EV charging infrastructure.

Can the SOLe charger be used for both residential and commercial purposes?

The SOLe charger is suitable for both residential use, allowing homeowners to charge their EVs using solar energy, and commercial use, providing sustainable charging solutions for businesses and public charging stations.

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What is the charging capacity of the eX10sn charger?

The eX10Sn charger has a charging capacity of 20-30 kW, suitable for fast-charging electric vehicles.

Is the eX10Sn charger compatible with all EV models?

The eX10Sn charger is designed to be compatible with all EV models available in the market, ensuring versatility and convenience for users.

What safety features does the eX10Sn charger offer?

The eX10Sn charger is equipped with advanced safety features such as overvoltage protection, overcurrent protection, and short circuit protection to ensure safe and reliable charging.

Can the eX10Sn charger be installed in different locations?

Yes, the eX10Sn is a portable and flexible charger designed for easy installation in various locations, including public charging stations, commercial premises, and residential settings.

What phase of connection is required?

A three-phase connection is required for installation.

How do you charge my EV?

Cargar provide seamless E/CaaS mobile application, EV users can hail/schedule our services as per their convenience at any location to charge EV. Our Intelligent & smart mobile fast charger comes to your doorstep, plug in to your EV, charge it and go, while you do other important things.

Are your mobile vehicle electric?

Yes, All our vehicles are 100% electric. Our chargers, in the e-loader, are battery-backed so they're zero emission too.

Do you need any electrical connection to charge my EV at my place?

We 100% grid-independent mobile chargers that does not need any electrical connection on the site. We charge your EV without any any electrical connection from the grid.

What if you can't find space to park near by to my EV?

Our mobile charger reach any corner of the city considering conjusted cities. We park our mobile charger as close to your vehicle as possible, ideally right in front or behind it. In situations where this isn't feasible, our charger is equipped with a 10-meter cable, allowing us to park within a two-car distance and still provide charging services.
In rare instances, we may need to temporarily double park to ensure proximity. When visiting locations with narrow roads, we carefully schedule our visits to minimize any inconvenience or disruption.

How will you identify my car in the parking lot?

You will be requested to put your vehicle's image from the front, that will help us to recognise your vehicle at the location. We also recommend you to mention your landmark you have parked your vehicle.